How do I connect my Bunker Hill security DVR to my laptop so I can download video files. The unit works great, but the manual doesn't give clear enough instructions for a goober like me. I don't want to connect through the internet, just directly from the DVR to my laptop (Windows). I emailed tech support and the only reply I got was that with the software and a USB cable I should be able to do it. Not a lot of help. I connected the cable and tried everything I could think of but the laptop didn't 'see' the dvr to download anything.
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Are you sure you want to use the USB connection? (You have have been given a misdirection.) You don't need USB to download files. You can use your network connection. You need a router, (which you already have if you share your Internet connection with multiple devices). Assuming you have connectivity between your PC and your router. Connect your DVR to your router using ethernet cable. At your DVR, enter a static IP address that is within your subnet (same first three numbers as your PC's IP address, the forth number must be unique to the DVR and less than 255, and outside the address range your DHCP server could assign).
Assuming you have already installed Netviewer on your PC, run Netviewer. To log on to your DVR remote via Netviewer, you will enter the static IP address of the DVR, the media port number (use the default unless you changed it at the DVR), your password and choose LAN.
Once you are logged in, go to Replay, select a date on the calendar, a file list will appear, select a file, click Backup, a.264 file will be saved to your PC hard drive. Use the button '264 to AVI' at the bottom of the screen if you want to convert the file to AVI format. Hope this helps someone! When I first time initiallize bunker hill system, I must have monitor to configure dvr? I have a model of dvr which has no vga output, and I have a monitor with vga input, and that is the problem. It is expensive for me to buy vga to bnc converter.
Here is my question: Can I access to dvr through network (I have a pc which is connected to router (with LAN ports), and I have Internet connection. I connected dvr to one of LAN ports. Does dvr has default IP static private address, and can I at all access to dvr through network, if I previously haven't configured dvr (with monitor)? Thanks in advance.